Thursday, November 1, 2012

Lessons from a Hurricane

Hurricane Sandy's devastation along the East  Coast this week is amazing. We lived in South Jersey for nearly 10 years, and still have friends and relatives who live in the state. Please assist the recovery effort in any way you can, whether it is by personal help because you live close by or by contributing to the various local and national organizations that are providing relief services to those in need.

Fortunately, Northern Virginia largely escaped with only minor damage from Hurricane Sandy. But the situation itself brought to mind again that the parallels between preparing for and experiencing a hurricane and preparing for and handling our typical workday are many.

Several years ago, I was teaching a half-day class in Richmond, VA the morning that Hurricane Isabel was to make landfall. One participant remarked during a break that he had made no preparations. In fact, he was planning on eating “a big lunch” in the cafeteria prior to their early release at 1pm. He had minimal food at home.

How often do you know about upcoming deadlines or events, and still do little preparation or planning? I hope this person ate “a huge lunch” prior to leaving work, since finding food after Isabel passed through the Richmond area would have been difficult at best.

You can learn lessons from Sandy or Isabel, in both your daily personal and work lives. Each day, you have to deal with “mini-hurricanes” (crises, phone interruptions, drop-ins from your boss / colleagues / staff). Are you prepared for them? You may be asking, “Prepare? How can I prepare?”

There are things you can do. While you can’t predict the Who, What, Where, When or How of the “mini-hurricanes”, you can plan your workload on the basis that reactive demands will happen every day. Prepare by having a realistic daily workload / task plan for the next few weeks. I call this “planning for the unplanned.”

Your plan may not be perfect, but when the crisis occurs, you only need to adjust your plan. You avoid high stress now by referring to your plan and responding confidently to the new tasks assignments. You avoid the high stress later that comes from tasks “piling up” as a result of your having previously made unrealistic commitments.

That person in Richmond years ago may have tried on the way home (at the last minute) to stop for food and batteries. But by 1pm, Isabel, the rude uninvited guest, had already arrived at his door.